We have joined The Guinness Partnership
We announced on the 28 April 2023 that we had begun partnership discussions with The Guinness Partnership. We officially joined The Guinness Partnership on the 4 December 2023. On the 27 March 2025 SBHA stopped being a landlord and employer. All of SBHA's previous responsibilities have transferred to Guinness.
On this page you will see the communications we have produced so far as well as some FAQs for our customers.
28.4.23 - We wrote to all of our customers - Customer Letter 28 April 2023
28.4.23 - We released a Media Statement - Media Statement 28 April 2023
6.7.23 - We published our Customer Engagement Brochure - Customer Engagement Brochure 6 July 2023
6.7.23 - We wrote to all of our customers about how they can share their views - Customer Letter 6 July 2023
6.7.23 - We opened our Partnership Survey allowing customer to provide feedback until 21 August 2023 - Partnership Survey
4.12.23 - We wrote to all of our customers confirming the partnership has completed - Customer Letter 4 December 2023
4.12.23 - We released a Media Statement - Media Statement 4 December 2023
13.11.24 - We wrote to all residents, letting them know that we are considering merging to become a single organisation - Resident Letter 13 November 2024
13.12.24 - We wrote to all residents, announcing the start of a formal consultation period about the proposal to bring SBHA and Guinness together through a process called Transfer of Engagements - Resident Consultation Letter - December 2024
Residents had a number of ways they could share their views with us, which were outlined in our Resident Consultation Letter - December 2024.
18.3.25 - We wrote to all residents, confirming Guinness will become their landlord and we highlighted upcoming changes to your gas and heating services - Resident Letter - 18 March 2025
27.3.25 - We wrote to all residents, confirming Guinness has become their landlord - Resident Letter - 27 March 2025
If you would like to get in touch about the partnership please contact us at: partnership@sbhg.co.uk
About The Guinness Partnership
Formerly SBHA, but now The Guinness Partnership, we were founded in 1890 to improve people’s lives and create possibilities for them.