Festive Opening Hours
We're still here for you over the festive season, although on a small number of days, we are available for emergency calls only.
You can reach our Customer Services team through our website and by calling 020 8996 4200 on the following days and times:
| Monday 23 December | 8am – 5pm |
| Tuesday 24 December | 8am – 5pm |
| Wednesday 25 December | CLOSED — Emergency calls only |
| Thursday 26 December | CLOSED — Emergency calls only |
| Friday 27 December | 8am – 5pm |
| Monday 30 December | 8am – 5pm |
| Tuesday 31 December | 8am – 5pm |
| Wednesday 1 January | CLOSED — Emergency calls only |
Outside of these hours and on the days we’re closed, you can still call us on 020 8996 4200 for emergency repairs and please report non-emergency repairs, here. You can also get in touch with us through our General Enquiry Form.
We  wish all our residents a safe and happy festive season.
About Shepherds Bush Housing Association
Part of The Guinness Partnership, we have more than 5000 homes, throughout nine boroughs in west London