Delays in carrying out your repairs

We have performance targets to meet and should carry out your repairs within the time-scale set. However, sometimes delays do occur. Examples of reasons are given below:

  • the contractor cannot gain access to
  • your home
  • an inspection is needed before
  • repairs can be carried out.
  • a part must be ordered to complete
  • the repair.
  • several different trades are involved in the repair, e.g. plastering, carpentry and painting
About Shepherds Bush Housing Group

About The Guinness Partnership

Formerly SBHA, but now The Guinness Partnership, We were founded in 1890 to improve people’s lives and create possibilities for them.

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