Is a phone call always necessary?

If you have an emergency please call us, otherwise please report non-emergency repairs, on our dedicated repairs page. You can also get in touch with us through our General Enquiry Form. By registering on our Customer Portal you can: view your rent balance, download your rent statement, pay your rent, update your details and much more.

About Shepherds Bush Housing Group

About The Guinness Partnership

Formerly SBHA, but now The Guinness Partnership, We were founded in 1890 to improve people’s lives and create possibilities for them.

Find out more About Us